FAQ

Trimlight comes with a lifetime product warranty. Simply reach out to your local dealer and request to have the light replaced. You may or may not be charged a labor fee depending on your location, but the faulty product will be covered under warranty.

The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to your local dealer and they will swap out the affected light which will correct any issue.

Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.

Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.

Trimlight is an app driven technology which is why it will not work with PCs. Trimlight is designed to work with any iphone or android device. The app will also work with most Mac computer systems since they are also app driven.

Unfortunately you cannot have your existing Trimlight system removed and used again on another home. Trimlight is designed to be a permanent fixture on the home and the channel is specifically ordered to match the color, style and footage of your existing home so it would not meet the criteria to be utilized on another structure.

Absolutely, the trimlight app is designed to work with any iphone or android device. The app will also work with most Mac computer systems since they are app driven. It will not work with PCs

With RGB lights pure white is using a combination of red, green and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like. You can also use google to search for lists of RGB codes for different white hues.

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

You can rename a save pattern by simply connecting to Trimlight app, press enter, then click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on pattern you would like to rename and you will see an option appear to rename or delete the pattern.

Trimlight provides an industry leading lifetime product warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system should last 20 to 30 years. If the system is left on 24 hours per day this greatly diminishes the lifetime of the product.

Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. Is there another way to find and program custom colors? Yes, in addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.

Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am. As long as the timers to not overlap they will work correctly.

You can save up to 30 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on patterns you would like to delete and you will see an option appear to rename or delete the pattern.

You can show up to 30 colors at a time and program up to 90 lights of each color. For example, you can program 90 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 90 per color and you can do up to 30 different colors in each pattern created.

Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.

Trimlight typically needs prior approval from HOAs. We have found Trimlight is widely accepted by most HOAs once a meeting has been established with committee leaders to show how the Trimlight system works; that it is hidden during the day, programmable for specific holidays and there are assurances that any repairs or maintenance issues will be resolved in a timely manner.

Typically the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.

Trimlight pricing varies depending on what part of the country you live in, specific pricing can be provided by local dealers in your area. Trimlight is very cost effective considering the system comes with a lifetime product warranty and will last for decades.

Trimlight uses exclusive LED technology which is extremely energy efficient. Each diode uses .6 watts of power which means most homes Trimlight systems use less energy than 1-2 light bulbs. Trimlight uses 1/10 the energy of incandescent lights and lasts 10 times longer.

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

With Trimlight’s user friendly Edge app, you can program your lights wherever you have service. The calendar allows you to set up any lighting schedule you want so you don’t have to worry about it while you are away on business or vacation, but if you need to access your system remotely no problem!


REVIEWS

We love our lights from Wasatch Trimlights! The install crew was professional and polite. They made sure I understood how everything works! If you are looking for lights then look no further!

- David S.

Very professional service. They took down my old scraggly looking lights and put up a new set that blend with the trim. Such a clean look and a lot of fun to customize. Give them a try!

- Jonathan R.

We LOVE our lights from Wasatch Trimlight! We live in Davis County and have enjoyed them every day that we have had them installed. We turn them on for holidays, birthdays, Jazz games, BYU games. You name it, they are on. Best investment EVER! The grandkids love them almost as much as Grandma. Wasatch Trimlight was so professional and took such good care of us. Just wish we had found them sooner!

- Joanne S. (West Point)

I absolutely love my lights. I can use them all year long and I never have to get up on my roof again. They are professional, clean, and courteous and make sure to not cause any damage to your existing gutters, soffit, and fascia. We love being able to display Utah Jazz, Green Bay Packer, Utah Ute and holiday colors all year long.

- Thaddeus W. (South Weber)

I've had my holiday lights for two years now and use them for every holiday!

- Don (Uintah)

So easy to use! You change the color of your lights by using your smartphone. Professional installation was quick and they cleaned up after they were finished installing.

- Lisa F. (Tremonton)

We love our permanent lighting that Wasatch Trimlight installed for us on our commercial building, and we have received many compliments. Dustin and his team were very prompt with providing an estimate and the installation was very smooth. I would recommend Dustin and his team at Wasatch Trimlight to anyone.

- Alphagraphics (Layton)

They were super easy to work with and came and set up the whole system in one day. It's very easy to use and control from my cell phone and it looks so great and neat and clean on our house. They did an awesome job!!!

- Ashley W. (Davis County)

You can't see them in the day time but at night they are very bright and colorful. This is an investment we are thankful we made.

- Mary L. (Mountain Green)