Trimlight Support Request

Having trouble with your Trimlight system? We’re here to help.

Many common app, connection, and programming issues can be resolved quickly without an on-site service visit. If you haven’t already, we recommend checking our troubleshooting resources and how-to videos for help with common issues.

Still need assistance? Complete the support request below and tell us what’s going on. The more detail you can provide, the better we’ll be able to diagnose the issue and determine the best next step.

What Happens Next?

Once we receive your request, our team will review the information you provided and determine the best next step. We may contact you with troubleshooting instructions or additional questions before scheduling an on-site visit.

If service is needed, we’ll work with you to schedule a visit and let you know in advance if any service fee may apply. Repairs covered under the applicable Trimlight product or labor warranty will be handled according to those warranty terms.